A. Privacy Policy

1. Information We Collect When Customers Use the Software

To fully use the software provided by Kingcontent.pro, customers need to provide their personal information. We may collect the following information about you:

• Company name, store name, business unit, or personal name

• Email, mobile phone number, landline number

• Software copyright information

• Customer feedback

2. Purpose of Collecting Personal Information

To register for using our products/services or request technical support, you need to provide certain information such as: Business name, business owner information, contact person, phone number, email, and some other information.

This registration procedure helps us verify your information to provide valid access to the software products/services. Additionally, this information will help us contact you to serve you throughout the process of using our products/services.

Besides the required information for creating an account, you are not obligated to provide any other non-required information. However, this additional information will be helpful for us in providing post-sale care and support, so we recommend you fill out all required fields.

3. Scope of Using Personal Information

Kingcontent.pro aims to provide customers with tools for content creation, sales page building, and brand development. We commit to using your information only for the following purposes:

• Provide information, services, and support as per your requests

• Manage and grant access to products/services we offer

• Notify promotional programs or provide other information via email. If you do not wish to receive emails, you can unsubscribe anytime or contact Kingcontent.pro through the customer support system

• Send notifications inviting you to upgrade or renew products/services when they are nearing expiration

• Prevent illegal activities or prohibited actions outlined in our Terms of Use

• Measure and improve our services

• Compare and verify the accuracy of the information you provide with third parties

4. Information Retention Period

Your information is an important input for us to provide and manage the rights to use products/services. Therefore, your personal information will be stored with us throughout the operation of the company, unless the customer requests to cancel their information.

5. Means and Tools for Users to Access and Edit Their Personal Data

As a customer using Kingcontent.pro products and services, you can modify your personal data at any time. Simply contact Kingcontent.pro through the public support channels such as the website https://Kingcontent.pro/ or call the hotline 0704.499.995 to request deletion or modification of information.

6. Providing Data to Third Parties

We commit not to provide your personal information to any third party. However, we may disclose your personal information in the following cases:

• We have your consent to disclose this information

• A third party that you authorize or permit requests us to provide your personal information

• As required by law or a government agency, or if we believe the action is necessary to comply with legal requirements or the law

• To protect the rights, interests, property, and safety of others

Except in the cases outlined above, we will not disclose your personal information to any third party unless we fully believe the disclosure is necessary to prevent material or financial damages caused by potentially unlawful activities.

7. Commitment to Customer Data Privacy

By agreeing to use our products, you fully consent to the contents in this Privacy Policy. We commit to using the best measures to ensure the security of customer information and prevent unauthorized theft or disclosure.

We guarantee not to share, sell, or rent customer information to any third parties.

8. Changes to the Privacy Policy

This privacy policy is not intended to create a contract or legal rights for any third-party partner.

We may change, modify, supplement, or replace the content of this privacy policy at any time without prior notice to meet company needs and comply with current laws.

All changes take effect once they are posted on the website https://kingcontent.pro

9. Complaint Handling Mechanism

Customers have the right to file complaints regarding the disclosure of personal information to third parties to the website management team at https://kingcontent.pro/. Upon receiving these feedbacks, Kingcontent.pro will verify the information, provide a reasoned response, and guide the member to restore and secure the information.

10. Right to Request Data Deletion

If you wish to request the deletion of your personal data from our system, please follow these steps:

10.1 How to Request Data Deletion

Step 1: Send a data deletion request via email to kingcontent.pro@gmail.com.
Step 2: In the request, please provide necessary verification information such as full name, registered email (or any other identification used to interact with kingcontent.pro).
Step 3: Specify the data you wish to delete (e.g., account, transaction history, or other personal information).

10.2 Verify and Process the Request

Upon receiving the request, we will verify your identity to ensure the request is from the rightful data owner.
Processing the data deletion request may take from 7 to 30 business days, depending on the type of data and legal requirements.
We will notify you via email or the contact method you provided about the result of the data deletion request.

10.3 Notes on Data Deletion

Some information may be retained if required by law or if retaining the data is necessary for legal purposes, such as resolving disputes or complying with financial requirements.
Once data is deleted, it cannot be recovered, and we cannot provide a copy of the deleted data.

11. Information Collection Unit

ASV Software Co., Ltd.
0407.499.995
Working hours: 8:00 AM – 5:30 PM (Monday – Saturday)

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B. Terms of Use & Disclaimer

1. Terms of Use

• Do not comment on political issues, religion, racism, or regional discrimination.

• Do not share harmful links, scams, or viruses.

• Do not comment on spam.

• Do not use offensive language.

• Do not use the products or services to spread political, religious, cultural, or illegal content.

• Do not use our tools for business or sale of prohibited items, or items that harm others or violate the law.

• You are responsible for any issues arising from the misuse of our products or services.

2. Disclaimer

By using the solutions provided by Kingcontent.pro, you understand that we are not directly or indirectly responsible for your activities when you utilize our solutions.

2.1 We are not legally responsible or liable for any damage to profits, revenue, or reputation arising from your use of the solutions we provide.
2.2 In all cases, Kingcontent.pro is not responsible for the devices or machines you use to access our software.
2.3 You are responsible for securing your personal information and login credentials. We are not liable for any damages caused by your failure to secure your account.
2.4 You are responsible for the content of any posts or messages uploaded using our tools, and may be held liable if it violates the law.
2.5 Accounts used in our software are guaranteed as per our privacy policy, but we are not responsible for account safety in cases such as:

• Account not enabling security features (2FA)

• Devices infected with viruses due to users installing malicious software

• Users abusing software features contrary to our guidance